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Meet Your Online Coaches

We Have Your Back

Need to find a degree program that is right for you? Need help filling out your application? Need to find university resources?

Through our Learning Engagement Center (LEC), you’ll have one-on-one support every step of the way – from your first inquiry about WVU, to registering for your first class, and throughout your journey until the day you graduate.

Online Admissions Coaches

Our team of online admission coaches, Jessica Carr, Kelly Legg, and Gary Phillips, led by Jennifer Pruzinsky are here to help you throughout the enrollment process. They will direct you to resources and ​periodically check in with you to see how your classes are going.

They will answer all your questions and you will feel like you are right here on campus with us. After all, you are part of our WVU family, no matter where you may be located.

Feel free to meet with our coaches through Zoom, phone, email, and text messaging, from wherever you are and during times and days that work best for you.

Just fill out an inquiry form on the WVU Online website to contact a coach directly or phone the WVU Online Call Center to get your questions answered immediately during operating hours.

To talk to an online admissions coach now, call (800) 253-2762.

Academic Advisors

Once you become a WVU Online student, you will be able to contact your academic advisor with any questions that you have during the time that you are earning your degree. These individuals know the specifics of your program and can help you decide which courses are right for you and your needs. With the help of your academic advisor, graduation is just within reach.

Download Advisors Q & A PDF

Meet Your Admissions Coaches

WVU Online’s admissions coaches work with you as you are researching WVU’s online programs and after you have been admitted to ensure that you have all the resources you need to have a successful academic experience.

Jennifer Pruzinsky headshot.

Jennifer Pruzinsky

Assistant Director, Student Services and Enrollment Management

“I consider myself one of the lucky ones, identifying that college admissions and enrollment has been my passion since I was in high school. I am excited to be serving the current and future students of WVU Online. My hope is for every student to earn a West Virginia University degree or certificate making them a lifelong Mountaineer!”

Learn More About Jennifer

Kelly Legg profile.

Kelly Legg

Online Admissions Coach

For interest in the following:

  • John Chambers College of Business and Economics Grad Programs
  • College of Applied Human Services
“I am a graduate of the WVU School of Business and Economics with a degree in business administration. I am here to service, support and simplify the enrollment process. Our online programs are the perfect opportunity for working individuals to pursue another degree.”

Learn More About Kelly

Gary Phillips profile.

Gary Phillips

Online Admissions Coach

For interest in the following:

  • College of Applied Human Services
  • College of Creative Arts
  • Davis College of Agriculture, Natural Resources and Design
  • Benjamin M. Statler College of Engineering and Mineral Resources
“Being a WVU graduate and a first-generation college student, I’m happy to be back to help you navigate the WVU System. Something WVU Online wants to do is assist you in creating your sense of community and continuity, making sure you have the answers to any and all questions.”

Learn More About Gary

Jessica Carr profile image.

Jessica Carr

Online Admissions Coach

For interest in the following:

  • Eberly College
    • School of Social Work
  • School of Nursing
  • School of Public Health
“As a graduate of WVU, I look forward to helping future students begin their own journeys to becoming a Mountaineer. At WVU Online, we are eager to guide you through the enrollment process with ease and want to provide you with the information and resources you need to be successful. Online degrees give everyone an opportunity to further their education and I can’t wait to help you do just that.”

Learn More About Jessica

Shawn Henry standing outside with leaves on a tree in the background.

Shawn Henry

Recruitment and Enrollment Specialist

Shawn Henry is the recruitment and enrollment specialist for WVU Reed College of Media Online Programs. His responsibilities are to help inform, guide, and assist future students through the admissions process to help them achieve their goal of furthering their professional skill set.

Learn More About Shawn

Amy Roberts-Dixon profile image.

Amy Roberts-Dixon

Senior Academic Advisor, College of Business and Economics

Amy Roberts-Dixon serves as a Senior Academic Advisor for the Chambers College of Business and Economics, working with students interested in the online General Business major and the B&E on-campus transfer students.

Learn More About Amy

Aaron Hawley profile.

Aaron Hawley

Program Coordinator for MDS, Reed College of Media

As the coordinator for the Multidisciplinary Studies major and the college’s minors, Hawley is responsible for all undergraduate online programs offered by the College of Media.

Learn More About Aaron

Damia Dobbs profile.

Damia Dobbs

Developmental Advising Specialist, Undergraduate Degrees, College of Business and Economics

Damia Dobbs serves as a Developmental Advising Specialist for the Chambers College of Business and Economics, working with students interested in the online Marketing or Hospitality & Tourism Management majors, along with on-campus B&E students.

Learn More About Damia

We're here for you.

Call us, write us, or fill out the request information form. Whichever communication style you prefer, there will be someone from WVU Online on the other end waiting to help.

(800) 253-2762 Email Us Submit a Contact Request Form
WVU Online

Be a decision maker. First, your degree. World-class academics at an exceptional value.

Occasionally a student will encounter an issue with an online course that he or she doesn’t know how to resolve. Should this occur, please visit the link below.

Internal Student Complaint Process

Contact Us

WVU Online
West Virginia University
PO Box 6800
Morgantown, WV 26506-6800

Phone: (800) 253-2762

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