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Meet Your Online Coaches

We Have Your Back

Need to find a degree program that is right for you? Need help filling out your application? Need to find university resources?

Through our Learning Engagement Center (LEC), you’ll have one-on-one support every step of the way – from your first inquiry about WVU, to registering for your first class, and throughout your journey until the day you graduate.

Online Admissions Coaches

Our team of online admission coaches, Jennifer Pruzinsky, Kelly Legg, and Gary Phillips are here to help you throughout the enrollment process. They will direct you to resources and ​periodically check in with you to see how your classes are going.

They will answer all your questions and you will feel like you are right here on campus with us. After all, you are part of our WVU family, no matter where you may be located.

Feel free to meet with our coaches through Zoom, phone, email, and text messaging, from wherever you are and during times and days that work best for you.

Just fill out an inquiry form on the WVU Online website to contact a coach directly or phone the WVU Online Call Center to get your questions answered immediately during operating hours.

To talk to an online admissions coach now, call (800) 253-2762.

Academic Advisors

Once you become a WVU Online student, you will be able to contact your academic advisor with any questions that you have during the time that you are earning your degree. These individuals know the specifics of your program and can help you decide which courses are right for you and your needs. With the help of your academic advisor, graduation is just within reach.

Download Advisors Q & A PDF

Meet Your Admissions Coaches

WVU Online’s admissions coaches work with you as you are researching WVU’s online programs and after you have been admitted to ensure that you have all the resources you need to have a successful academic experience.

Kelly Legg profile.

Kelly Legg

Online Admissions Coach

For interest in the following colleges:

  • John Chambers College of Business and Economics Grad Programs
  • College of Physical Activity and Sport Sciences
  • College of Creative Arts
  • School of Nursing
“I am a graduate of the WVU School of Business and Economics with a degree in business administration. I am here to service, support and simplify the enrollment process. Our online programs are the perfect opportunity for working individuals to pursue another degree.”

Learn More About Kelly

Gary Phillips profile.

Gary Phillips

Online Admissions Coach

For interest in the following colleges:

  • College of Education and Human Services
  • Davis College of Agriculture, Natural Resources and Design
  • Benjamin M. Statler College of Engineering and Mineral Resources
  • Eberly College
  • School of Social Work
“Being a WVU graduate and a first-generation college student, I’m happy to be back to help you navigate the WVU System. Something WVU Online wants to do is assist you in creating your sense of community and continuity, making sure you have the answers to any and all questions.”

Learn More About Gary

Jennifer Pruzinsky headshot.

Jennifer Pruzinsky

Coordinator of Enrollment Management

For interest in the following colleges and schools:

  • Eberly College
  • School of Nursing
  • School of Public Health
  • School of Social Work
“I consider myself one of the lucky ones, identifying that college admissions and enrollment has been my passion since I was in high school. As a student-advocate, I am so excited to be serving the current and future students of West Virginia University Online and eager to assist students through the enrollment process while building connections that amplify the student experience. My hope is for every student to earn a WVU degree or certificate making them a lifelong Mountaineer!”

Learn More About Jennifer

Carla See profile.

Carla J. See

Program Coordinator, Legal Studies

Carla J. See serves as the Program Coordinator for the Masters of Legal Studies program and the Internship Coordinator for Public Administration.

Learn More About Carla

Breanne Ford standing in front of a screen at the Reed Media Center.

Breanne Ford

Enrollment Specialist, Reed College of Media

“As an IMC graduate who balanced a full-time career with a full-time graduate program, I understand the stress of working and attending school all while trying to maintain a personal life. This experience drives my passion for helping other students. The thing I like most about this job is that I get to welcome people into the Mountaineer family!”

Learn More About Breanne

Susan Maczko profile.

Susan Maczko

Program Director, College of Business and Economics

Susan provides leadership in establishing and directing the College’s multiple efforts in the areas of Institutional Research and peer bench marking, data collection, report generation and dissemination, coordinates special projects within the college and serves as an academic adviser for all levels of undergraduate students.

Learn More About Susan

Aaron Hawley profile.

Aaron Hawley

Program Coordinator for MDS, Reed College of Media

As the coordinator for the Multidisciplinary Studies major and the college’s minors, Hawley is responsible for all undergraduate online programs offered by the College of Media.

Learn More About Aaron

Damia Dobbs profile.

Damia Dobbs

Developmental Advising Specialist, Undergraduate Degrees, College of Business and Economics

Damia Dobbs serves as a Developmental Advising Specialist for the Chambers College of Business and Economics, working with students interested in the online Marketing or Hospitality & Tourism Management majors, along with on-campus B&E students.

Learn More About Damia

We're here for you.

Call us, write us, or fill out the request information form. Whichever communication style you prefer, there will be someone from WVU Online on the other end waiting to help.

(800) 253-2762 Email Us Submit a Contact Request Form
WVU Online

Become a problem solver. Be a decision maker. First, your degree. World-class academics at an exceptional value.

Occasionally a student will encounter an issue with an online course that he or she doesn’t know how to resolve. Should this occur, please visit the link below.

Internal Student Complaint Process

Contact Us

WVU Online
West Virginia University
PO Box 6800
Morgantown, WV 26506-6800

Phone: (800) 253-2762

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