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Inside or outside the Wild and Wonderful state of West Virginia, you’ll create and share your Mountaineer spirit.

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Congratulations on your acceptance to West Virginia University!

Now that you are admitted to WVU Online, please follow this checklist to secure your undergraduate or graduate enrollment as a Mountaineer!

You can always reach out to our WVU Online Admission Coaches with any questions during the process and throughout your enrollment. We are here to support and guide you. You can call us at (800) 253-2762 or email

Admitted Student Checklist

All Students

Please follow the instructions provided in your acceptance letter.

  • Enter your name, date of birth and WVU ID number, which is a 9-digit number beginning with 800 that's included in your acceptance email or letter. You will then receive the information needed to access the WVU Portal.
  • To gain access to all WVU systems, you must first claim your account.
  • The WVU Portal is your gateway to online resources at WVU, including many required to complete your enrollment steps. Claiming your account provides you with a master login and password for systems such as your:
    • Mountaineer Information Express (MIX) student email address
      • Your MIX email will be the primary form of communication from WVU. Please check it on a daily basis.
    • STAR (class registration, and student accounts and records)
    • DegreeWorks (a visual checklist of courses and objectives required for graduation)
    • eCampus (an online-learning management system used by both on-campus and online classes for posting syllabi, course information, course grades, uploading assignments and hosting online class discussions.)
    • You will be able to access all the above systems through the WVU Student Portal.
  • should be your first stop for everything related to your WVU Login. You can go here to change your password, look up your WVU ID number (which is required to get help from the IT Help Desk), and unlock your account if it gets locked due to too many failed login attempts.

If you experience any difficulties claiming your account, accessing the student portal, or with Duo Two-Factor Authentication, please contact the WVU Information Technology Services help desk at (304) 293-4444 or visit:

All WVU students, faculty, and staff must enroll in Duo Two-Factor Authentication to access all WVU accounts and systems. Students will need to enroll before they can access any systems that use WVU Login.

All students are encouraged to submit the FAFSA and use our school code 003827. The FAFSA is required for Federal and State aid programs.
  1. Set up your Federal Student Aid ID.
  2. Fill out the FAFSA online or through the myStudentAid app.
  3. Use school code 003827 to send your information to WVU.
  4. Check your WVU MIX email frequently for follow-up steps you may need to complete, such as making corrections, submitting additional documents or simply accepting or declining your aid after it is offered.

You can find more information about financial aid at WVU at: The WVU Hub can assist you with financial aid related questions by calling (304) 293-1988 or setting up a virtual appointment:

  • All new WVU Online students should complete the WVU Online Student Readiness Orientation as soon as possible after being admitted. Your online admission coach will email you after you are admitted to provide instructions on how to access the orientation in eCampus.
  • Additionally, some academic departments may hold their own student orientation sessions to introduce students to the faculty and policies. Be sure to check with your academic program department to determine if there will be an orientation that you are expected to attend.

WVU requires all domestic students registered for 6 or more credits and all international students to have health insurance – either on an existing plan or through the WVU Aetna Student Insurance Plan. Students already covered under another health insurance plan meeting the waiver criteria (e.g., as a dependent under a parent or spouse’s plan or their own plan), may opt out of the WVU Aetna plan by completing the insurance waiver each academic year. The waiver must be completed by August 1, even if a waiver was completed last semester.

To review the 2023-2024 Aetna Plan Summary visit:

Questions? Contact the Student Insurance Office at or call (304) 293-6815

You can review, accept or decline aid through the WVU Portal if you receive an offer, or revisit if aid is adjusted. Acceptance of scholarships and aid is non-binding – you forfeit your award if you cancel your application or attendance. Read more.

To register for your first semester at WVU, you must meet with an academic advisor. Only your advisor can lift your registration hold for you. To get started, contact the designated academic advisor for your college/school or program.

  • How to Find Your Advisor? Log into, then click on the DegreeWorks tab, in the Student Information block your advisor should be listed.
  • Advising Term Pin - Each semester an advising term pin is added to your account to require consultation with your advisor on your schedule. Once you meet with your advisor they will remove the pin so that you can register.
  • Registering for Courses - Once logged into the Portal, click on STAR, click on the Student Services and Housing Tab and then Registration to add/drop courses, view schedule, and more. Visit the Online Class Registration FAQ to learn more.
  • Priority Registration Dates - Students are permitted to pre-register for each term according to their student level and classification. A list of Pre-registration priority dates is available here.
  • Schedule of Courses - The course search page allows you to view courses offered and narrow your search by course type.

Tuition and fees are assessed based upon a student’s major and residency for some programs. You will be able to access your tuition charges and bill through the WVU portal. When bills are generated, you will receive a billing notification in your MIX email. Students have a few payment options available to them including full payment, payment plans, and third-party billing.

The Student Account Office is your resource for all things related to financial aid, billing, understanding your bill, making payments, setting up a payment plan, and more. You can find more information at:, by calling their office at (304) 293-1988, or setting up a virtual appointment at:

Visit the WVU Barnes and Noble bookstore to secure your course textbooks and materials: You can view the materials needed for your course by entering your class information here:

Transfer Students

Upon your admission to WVU, the Registrar’s Office will review your college transcripts and send you a transfer credit evaluation email to your WVU MIX email. Please carefully review this email to learn about credit equivalency and follow the outlined next steps.

When you complete all courses at your current college/university, request that your current registrar send WVU an updated official transcript showing your final grades. The WVU Office of Admissions will accept official transcripts from your college registrar via Parchment, E-Scripts, National Student Clearinghouse or officially sealed envelope mailed to:

Office of Admissions
West Virginia University
P.O. Box 6009
Morgantown, WV 26506-6009

Your college registrar may also use the following email address when sending official transcripts:

Veterans and Military Students

West Virginia University is proud to offer veteran, armed forces personnel, and dependents of current and former military service members access to The Center for Veterans, Military and Family Programs, and Mountaineer Bunker. The Headquarters offers a variety of programs and services for veterans and military families focused on ensuring academic success, career development, promoting overall well-being and supporting their transition from military life into college life. The facility operates Monday through Thursday, from 8:15 a.m. to 6:00 p.m., Friday 8:15 a.m. to 4:45 p.m. and offers:
  • Veterans’ certification services
  • Assistance with understanding and applying for military educational benefits
  • Dedicated tutoring and study areas; and
  • A lounge area with video games, snack/coffee bar and more.

  1. All students receiving VA benefits for the first time need to apply through the U.S. Department of Veteran Affairs.
  2. Once approved, you will be sent a Certificate of Eligibility (CoE) in the mail.
  3. After that, you should visit WVU’s Center for Veteran, Military and Family Programs or email the CoE to
  4. You will also need to complete an Intake/Agreement form found on CVMF’s website at for benefit certification.
Connect with The Center for Veterans, Military and Family Programs. 214 Mountainlair P.O. Box 6898 Morgantown, WV 26506 Phone: (304) 293-8825 Email: Website:

Accessibility Services

The Office of Accessibility Services (OAS) is dedicated to enhancing educational opportunities for students with temporary or permanent disabilities by authorizing reasonable and effective accommodations. A specialist will work with you to help you request and implement accommodations necessary for your academic success. Academic accommodations can include everything from note-taking assistance to interpreter and transcriber services.

Phone: (304) 293-6700

We're here for you.

Call us, write us, or fill out the request information form. Whichever communication style you prefer, there will be someone from WVU Online on the other end waiting to help.

(800) 253-2762 Email Us Submit a Contact Request Form

WVU Online

Be a decision maker. First, your degree. World-class academics at an exceptional value.

Occasionally a student will encounter an issue with an online course that he or she doesn’t know how to resolve. Should this occur, please visit the link below.

Internal Student Complaint Process

Contact Us

WVU Online
West Virginia University
PO Box 6800
Morgantown, WV 26506-6800

Phone: (800) 253-2762

Connect with WVU Online

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