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Welcome to the WVU Family!

Embrace Your Mountaineer Spirit

As an online student at West Virginia University, you're now part of a vibrant community that extends far beyond the Wild and Wonderful state of West Virginia, connecting with Mountaineers across the globe.

congratulations!

We're so glad that you have chosen West Virginia University! Please follow our helpful admitted student checklist to secure your enrollment as a Mountaineer.

Questions? Our admissions coaches are here to help every step of the way. Reach out to our team for support and guidance.

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Admitted Student Checklist

Please follow the instructions provided in your acceptance letter.

Enter your name, date of birth and WVU ID number, which is a 9-digit number beginning with 800 that's included in your acceptance email or letter. You will then receive the information needed to access the WVU Portal. 
 
login.wvu.edu should be your first stop for everything related to your WVU Login. You can go here to change your password, look up your WVU ID number (which is required to get help from the IT Help Desk), and unlock your account if it gets locked due to too many failed login attempts. 

All WVU students, faculty, and staff must enroll in Duo Two-Factor Authentication to access WVU accounts and systems.

The WVU Portal is your gateway to online resources at WVU. Claiming your account provides you with a master login and password for systems such as:
  • Mountaineer Information Express (MIX) student email address
    • Your MIX email will be the primary form of communication from WVU. Please check it on a daily basis.
  • STAR (class registration, student accounts, records)
  • DegreeWorks (checklist of courses required for graduation)
  • ECampus (the online learning management system used for online classes)
If you experience any difficulties claiming your account, accessing the student portal, or with Duo Two-Factor Authentication, please contact the WVU Information Technology Services help desk at (304) 293-4444 or visit: its.wvu.edu/help

All students are encouraged to submit the Free Application for Federal Student Aid (FAFSA). The FAFSA is required for Federal and State aid programs.
  1. Set up your Federal Student Aid ID.
  2. Fill out the FAFSA online or through the myStudentAid app.
  3. Use school code 003827 to send your information to WVU.
  4. Check your WVU MIX email frequently for follow-up steps you may need to complete, such as making corrections, submitting additional documents or simply accepting or declining your aid after it is offered.
You can find more information about financial aid at WVU at: financialaid.wvu.edu. The WVU Hub can assist you with financial aid related questions by calling (304) 293-1988 or setting up a virtual appointment: hub.wvu.edu/contact.

All new WVU Online students should complete the WVU Online Student Readiness Orientation as soon as possible after being admitted. Your online admission coach will email you after you are admitted to provide instructions on how to access the orientation in eCampus.

Many academic departments may hold their own student orientation sessions to introduce students to the faculty and staff and allow students to connect with one another. Be sure to check with your academic program department to determine if there will be an orientation that you are expected to attend. 

WVU requires all domestic students registered for 6 or more credits and all international students to have health insurance – either on an existing plan or through the WVU Aetna Student Insurance Plan. Students already covered under another health insurance plan meeting the waiver criteria may opt out of the WVU Aetna plan by completing the insurance waiver. The waiver must be completed by set deadlines each semester, even if a waiver was completed the previous semester. Review the plan summary. Questions? Contact the Student Insurance Office at sio@mail.wvu.edu or call (304) 293-6815.

You can review, accept or decline aid through the WVU Portal if you receive an offer, or revisit if aid is adjusted. Acceptance of scholarships and aid is non-binding. If you decide to cancel your application or enrollment, financial aid awards are forfeited. Read more about aid offers.

To register for your first semester at WVU, you must meet with an academic advisor. To get started, contact the designated academic advisor for your college/school or program. 
  • How to Find Your Advisor? Log into portal.wvu.edu, then click on the DegreeWorks tab, in the Student Information block your advisor should be listed. 
  • Schedule of Courses: The course search page allows you to view courses offered and narrow your search by course type. 
  • Advising Term Pin: Each semester an advising term pin is added to your account to require consultation with your advisor on your schedule. Once you meet with your advisor, they will remove the pin so that you can register. 
  • Registering for Courses: Once logged into the Portal, click on STAR, click on the Student Services Tab and then Registration to add/drop courses, view schedule, and more. Visit the Online Class Registration FAQ to learn more. 
  • Priority Registration Dates: Students are permitted to pre-register for each term according to their student level and classification. Review pre-registration priority dates.

The Mountaineer Card is the official WVU photo identification card issued to students, faculty, staff, and others.

Online students may need their official University ID for online proctoring and other purposes. You can submit your photo through the online portal and your card can be mailed to you.

Graduate Students
Please visit the WVU Barnes and Noble bookstore to secure your course textbooks and materials. You can view the materials needed for your course by entering your class information here. 

Undergraduate Students
All undergraduate students who are registered for courses are automatically enrolled in First Day Complete each semester. First Day Complete provides undergraduate students with rented course materials at a lower, flat-rate price before the first day of classes. Students will see the fee automatically applied to their bill each semester. Students must opt-out by set deadlines if they choose not to use this service and plan to purchase course textbooks and materials independently. Students will receive emails from the WVU Barnes and Noble Bookstore about the program and instructions for how to opt-out. Explore the benefits of First Day Complete and find all the details, deadlines, and FAQs.

Tuition and fees are assessed based upon a student’s major and residency for some programs. You will be able to access your tuition charges and bill through the WVU portal. When bills are generated, you will receive a billing notification in your MIX email. Students have a few payment options available to them including full payment, payment plans, and third-party billing.

The WVU Hub Student Account Office is your resource for all things related to financial aid, billing, understanding your bill, making payments, setting up a payment plan, and more. You can find more information at: studentaccounts.wvu.edu, by calling their office at (304) 293-1988, or setting up a virtual appointment. 

Transfer Students

Review your transfer credit evaluation
Upon your admission to WVU, the Registrar’s Office will review your college transcripts and send you a transfer credit evaluation email to your WVU MIX email. Please carefully review this email to learn about credit equivalency and follow the outlined next steps.

Submit your final official college transcripts

When you complete all courses at your current college/university, request that your current registrar send WVU an updated official transcript showing your final grades.

The WVU Office of Admissions will accept official transcripts from your college registrar via Parchment, E-Scripts, National Student Clearinghouse or officially sealed envelope mailed to: 
Office of Admissions
West Virginia University
P.O. Box 6009
Morgantown, WV 26506-6009 

Your college registrar may also use the following email address when sending official transcripts: WVUadmissions@mail.wvu.edu

Veterans and Military Students

Secure Your VA Education Benefits
  1. All students receiving VA benefits for the first time need to apply through the U.S. Department of Veteran Affairs. 
  2. Once approved, you will be sent a Certificate of Eligibility (CoE) in the mail. 
  3. After that, you should connect with WVU’s Center for Veteran, Military and Family Programs (CVMF) and email the CoE to veterans@mail.wvu.edu. 
  4. You will also need to complete an Intake/Agreement form found on CVMF’s website at veterans.wvu.edu for benefit certification.  For any questions, please call their office at (304) 293-8825. 

Accommodation Services

The Office of Student Accommodations (OSA) supports academic and personal achievement by authorizing accommodations for students with permanent and temporary disabilities at WVU and all of its campuses. 

Connect with OSA

Get in Touch

The WVU Online team is here for you during your online learning journey. We can help you navigate the curriculum of your program of interest, understand the application process, and keep you posted on upcoming events and deadlines.

Request Information

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