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Advisors Q&A

Online Advisors

From acceptance to graduation Q&A.

The helpful advice from our online advisors can help assist you on your online learning journey.


Alex Jarvis graphic, 1.

Alex Jarvis

How can my advisor help me?

“I am here to answer any of your questions, help you find resources, help you navigate WVU systems and processes, and present you with options for courses and a degree plan that fit your needs.”

Susan Maczko graphic, 2.

Susan Maczko

Meetings with my advisor: How and how often?

“We need to meet at least once each semester, but with online students, there are multiple meetings whether via email, phone, or video.”

Aaron Hawley graphic, 3.

Aaron Hawley

Come prepared!

“Be prepared and somewhat knowledgeable about what we need to discuss. I don’t want you to come in and ask, ‘What do I need to know?’”

Anita Garten graphic, 4.

Anita Garten

The initial meeting.

“During our initial meeting, I will provide information about your major and answer any questions you have. You should follow my direction in registering for courses, knowing that I have your success in mind.”

Jaynie Gilbert graphic, 5.

Jaynie Gilbert

What should I major in?

“Look at the requirements of a program to see if it sounds like something you want to do or learn. You could also take a class that is representative of that major and see if you like it.”

Dedra Cobb graphic, 6.

Debra Cobb

What electives should I take?

“If it is a program elective, you should select something you find interesting or that may benefit you in the future. As for ‘free’ electives, it is perfectly acceptable to choose something fun or interesting, but if it is several electives, you may want to select classes that may benefit you.”

Dale Dzielski graphic, 7.

Dale Dzielski

What should I know about studying online?

“Prepare for late nights and weekends being used for course preparation or attendance to class or meetings with other students. You should also prepare for use of technology in ways you may not have experienced before.”

John Mullins graphic, 8.

John Mullins

Help! I'm struggling!

“I can't stress this enough, if you are having difficulties the first thing you need to do is contact your professor. No one has more insight into that class than the professor. If you are still having difficulties after that, come to me and I can provide a myriad of resources to help you to succeed in your program.”

Jenny Fuller graphic, 9.

Jenny Fuller

Will I be able to get a job?

“I have you write out personal priorities and goals to keep you centered during the job search. Many of our students have multiple job offers and it helps you to know your own worth and personal values.”

Damia Dobbs graphic, 10.

Damia Dobbs

Should I change careers?

“I have you write out personal priorities and goals to keep you centered during the job search. Many of our students have multiple job offers and it helps you to know your own worth and personal values.”

We're here for you.

Call us, write us, or fill out the request information form. Whichever communication style you prefer, there will be someone from WVU Online on the other end waiting to help.

(800) 253-2762 Email Us Submit a Contact Request Form
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Occasionally a student will encounter an issue with an online course that he or she doesn’t know how to resolve. Should this occur, please visit the link below.

Internal Student Complaint Process

Contact Us

WVU Online
West Virginia University
PO Box 6800
Morgantown, WV 26506-6800


Phone: (800) 253-2762
Email: WVUOnlineInquiry@mail.wvu.edu

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