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In fall 2019, WVU Online implemented a $25.00 per credit hour Online Learning Student Support Fee on all online courses marked Web Off Campus (WEBOC) with a Schedule Type Web Based (W). This fee caps at 3-credit hours per course, or $75.00.

Choosing to implement a new fee is never easy, but it was time that we offered our online students the same resources that are available on-campus. All Mountaineers deserve access to resources that promote student success initiatives such as online tutoring and proctoring, an online Writing Center, virtual mental health services via Talkspace, and accessibility resources for those students who may need learning accommodations.

We understand that you probably have questions, so we created a list of Frequently Asked Questions to better explain the new fee, cost, assessment, and how it will be used.

We're here for you.

Call us, write us, or fill out the request information form. Whichever communication style you prefer, there will be someone from WVU Online on the other end waiting to help.

(800) 253-2762 Email Us Submit a Contact Request Form
WVU Online

Become a problem solver. Be a decision maker. First, your degree. World-class academics at an exceptional value.

Occasionally a student will encounter an issue with an online course that he or she doesn’t know how to resolve. Should this occur, please visit the link below.

Internal Student Complaint Process

Contact Us

WVU Online
West Virginia University
PO Box 6800
Morgantown, WV 26506-6800

Phone: (800) 253-2762

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