We Have Your Back
Need to find a degree program that is right for you? Need help filling out your application? Need to find university resources?
Through our Learning Engagement Center (LEC), you’ll have one-on-one support every step of the way – from your first inquiry about WVU, to registering for your first class, and throughout your journey until the day you graduate.
Online Admissions Coaches
Our team, led by Assistant Director Amber Novotny, and Online Admissions Coaches Kelly Legg, Gary Phillips, and Ian Hippensteele are here to help you throughout the enrollment process, to direct you to resources, and even check in with you to see how your classes are going.
They will answer all your questions and you will feel like you are right here on campus with us. After all, you are part of our WVU family, no matter where you may be located.
Feel free to meet with our coaches through Zoom, phone, email, and text messaging, from wherever you are and during times and days that work best for you.
Just fill out an inquiry form on the WVU Online website to contact a coach directly or phone the WVU Online Call Center to get your questions answered immediately during operating hours.
To talk to an online admissions coach now, call (800) 253-2762.
Academic Advisors
Once you become a WVU Online student, you will be able to contact your academic advisor with any questions that you have during the time that you are earning your degree. These individuals know the specifics of your program and can help you decide which courses are right for you and your needs. With the help of your academic advisor, graduation is just within reach.
Meet Your Admissions Coaches
WVU Online’s admissions coaches work with you as you are researching WVU’s online programs and after you have been admitted to ensure that you have all the resources you need to have a successful academic experience.
Ian Hippensteele
“I really enjoy supporting students throughout their academic, career, and life journeys. Being able to do this as part of my profession is a dream come true!”
Kelly Legg
“What I like most about my job is helping students achieve their goals.”
Gary Phillips
“I like getting the opportunity to talk to new people every day.”

WE’RE HERE FOR YOU. CALL US, WRITE US. FILL OUT THE REQUEST INFORMATION FORM. WHICHEVER COMMUNICATION STYLE YOU PREFER, THERE WILL BE SOMEONE FROM WVU ONLINE ON THE OTHER END WAITING TO HELP.