Whitney Stout
Director of Strategic Operations
Leadership: Enrollment Strategy and Student Experience
Whitney's Role at WVU Online
- Leads operational strategy and daily execution to align WVU Online’s programs and services with long-term growth goals.
- Designs and implements processes, workflows, and data-driven decision models to improve efficiency and guide continuous improvement.
- Partners with academic, administrative, and external stakeholders to streamline operations, enhance student support, and expand WVU’s online reach.
Whitney's Team
About Whitney
Whitney brings experience in operations, tech adoption, and change management,
with a background that includes both public interest and private sector roles.
Prior to joining WVU, she led operational initiatives at a legal technology company,
where she managed cross-functional process improvements, developed onboarding
infrastructure, and supported the integration of new systems and tools. Earlier
in her career, she served as a legal aid attorney and unit head at South Carolina
Legal Services, where she helped standardize service delivery processes across
multiple counties and led statewide technology adoption efforts.
She holds a Juris Doctor from Charlotte School of Law and a bachelor's degree in Psychology and Spanish from Salem College. Her training includes a one-year Change Management program through the Shriver Center on Poverty Law, with additional certifications in strategic operations, communication, and SaaS tools.