Whitney Stout

Whitney Stout serves as the Director of Strategic Operations for WVU Online. In this role, she oversees operational planning and process development to support the delivery and long-term growth of WVU’s online programs. Her work focuses on building internal systems, coordinating across units, and aligning day-to-day execution with broader institutional goals.

Whitney brings experience in operations, tech adoption, and change management, with a background that includes both public interest and private sector roles. Prior to joining WVU, she led operational initiatives at a legal technology company, where she managed cross-functional process improvements, developed onboarding infrastructure, and supported the integration of new systems and tools. Earlier in her career, she served as a legal aid attorney and unit head at South Carolina Legal Services, where she helped standardize service delivery processes across multiple counties and led statewide technology adoption efforts. 

She holds a Juris Doctor from Charlotte School of Law and a bachelor's degree in Psychology and Spanish from Salem College. Her training includes a one-year Change Management program through the Shriver Center on Poverty Law, with additional certifications in strategic operations, communication, and SaaS tools.