Student Resources


The WVU Online and Extended Campus staff is here to ensure your success. If you have questions or concerns about our programs:


Email Us

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Call toll-free at 1-800-253-2762



Student Systems/Tools

WVU has many wonderful online tools whether you're taking a class online or off-campus.


Student Insurance

Beginning fall 2014, West Virginia University requires health care coverage for all domestic students enrolled on the main campus in 6 or more credit hours and international students enrolled in 1 or more credit hours. The new insurance plan was specially designed to serve students within a 20 mile radius of campus utilizing the WVU Healthcare system, but works across the country through Aetna’s national network of providers. Students enrolled in campus programs are assessed $724 per semester (spring and fall) for health insurance. Students may submit a waiver application to opt-out of the WVU plan if they already have health care coverage.


During the initial phase, WVU Online & Extended Campus students enrolled in only online or off campus course work were exempted from the coverage due to distance from campus.


We care about the voice of our Online & Extended Campus population and wish to provide the best service to you. We have had some feedback indicating that some of our students may be interested in the WVU-sponsored Aetna health insurance plan. Please let us know if you are interested in the option of expanding the eligibility for the Aetna health plan to include Online & Extended Campus students in the future by completing this survey. Your comments are important to tailoring this policy for WVU Online & Extended Campus students.


Take the Survey

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Southern Regional Electronic Campus

West Virginia University is a participant in the Southern Region Education Board's Electronic Campus

Student Complaint Process

If an online or distance student has a complaint regarding a course, he/she should contact their instructor first. If the concern is not resolved, follow this link to file a consumer complaint.