Invoicing and Billing
WVU has adopted an online billing system so that students can receive real-time information about their account. Students can view all charges and payments by reviewing their STAR account.
Many employers have tuition payment or reimbursement plans. Students who need to present an updated invoice for employer reimbursement can easily obtain one via the STAR system (see instructions below). Employers who want to be billed directly can make arrangements with Extended Learning.
To obtain the latest invoice
- After the first billing for the academic term has been mailed, the charges will immediately show up on the web.
- Students can log on the web and print a copy of their charges. (Note: students who have tuition waivers should make sure all waivers have been posted. If your waiver has not been posted, contact the Office of Graduate Programs at 293-7173 right away.)
- To obtain a corrected invoice, go to STAR.
- Log-in using your WVU ID and password. To find your WVU ID, go to http://wvuid.wvu.edu/. Once you're in STAR, you can find your current billing status under Student Records.
To obtain a corrected invoice
Log-in to your STAR account for the most current information.
Note: All students can use this to check and see when any arrangements/waivers have been processed.
Making Arrangement for Employers to Pay
All invoices must be paid before the first day of the term even if an employer is paying the bill. Some employers are willing to pay for a student’s tuition and fees in advance but they require an invoice detailing the charges.
- Employer must send a letter (on company letterhead) to WVU Extended Learning, P.O. Box 6800, Morgantown, WV, 26506.
- The letter must include authorization for WVU to bill the company for the student, last four digits of social security number, and the address where Extended Learning is to send the invoice. The letter must indicate what the employer is willing to pay - for example: 50% of invoice, 100% tuition and fees, or the amount the company is willing to pay). If the employer is paying less than 100% the student must arrange to pay the balance before the first day of the term.
- This letter should accompany student registrations every term. Extended Learning views this as payment for the course(s), and forwards it to the WVU Office of Student Accounts for processing.
Note: Pre-registrations will solve this problem prior to the first billing. However, Extended Learning students do not always know what courses will be offered in time to take advantage of pre-registration.
If you have questions about your bill contact us at Extended Learning, 1-800-2Learn2.
Appeals for refund of student charges should be sent to OSA@mail.wvu.edu
and copy Extended Learning at email@example.com
. Appeals should be filed with in 14 days of the event. Please follow up with Extended Learning if you do not receive a response with in 2 business days at 1-800-253-2762 or firstname.lastname@example.org